Performance Management
Author Alasdair White
One of the things to come out of our research into the Performance Life-cycle (From Comfort Zone to Performance Management) concerns the importance of communications. As an organisation passes into the ‘reforming’ phase, management recognises that … Read the rest of this entry »
Posted in 
Author Alasdair White
The origin of the phrase ‘comfort zone’ is very hard to track down and everyone has a personal definition and understanding of the term. The earliest usage in relation to performance is in the title of Judith Bardwick’s 1991 work ‘Danger in the Comfort Zone: From Boardroom to Mailroom – How to Break the Entitlement Habit that’s Killing American Business’ but, although the book explores performance and behaviour, the author does not even use the term ‘comfort zone’, let alone define it.
Expressions such as ‘being in one’s comfort zone’ or ‘I’m comfortable with that’ exemplify the extent to which the concept has become accepted … Read the rest of this entry »
Author Alasdair White
Is there a difference between ‘management’ and ‘leadership’? Well, the answer is ‘yes’: you manage processes and you lead people.
A process involves inputs in the form of resources (money, people, materials, etc.), activities and manipulations, and it results in outputs. This needs to be managed, by a manager (although most management is actually supervisory as the manager him or herself is actually involved in the process) whose main responsibilities are … Read the rest of this entry »