A quick check in Wikipedia shows that cognitive dissonance is a psychologocial term which describes the uncomfortable tension that may result from having two conflicting thoughts at the same time, or from engaging in behaviour that conflicts with one’s beliefs.
It might be simpler to think of it as being the perception of incompatibility between […]
Is there a difference between ‘management’ and ‘leadership’? Well, the answer is ‘yes’: you manage processes and you lead people.
A process involves inputs in the form of resources (money, people, materials, etc.), activities and manipulations, and it results in outputs. This needs to be managed, by a manager (although most management is actually supervisory […]
Performance management is the application of some fundamental skills in the right way to ensure that the maximum performance is achieved. The trouble is, many managers are simply ill-equipped on this matter: they have never had the relationships between management/leadership style and performance properly explained.