Is there a difference between ‘management’ and ‘leadership’? Well, the answer is ‘yes’: you manage processes and you lead people.

A process involves inputs in the form of resources (money, people, materials, etc.), activities and manipulations, and it results in outputs. This needs to be managed, by a manager (although most management is actually supervisory as the manager him or herself is actually involved in the process) whose main responsibilities are … Read the rest of this entry »

Performance management is the application of some fundamental skills in the right way to ensure that the maximum performance is achieved. The trouble is, many managers are simply ill-equipped on this matter: they have never had the relationships between management/leadership style and performance properly explained.